Send your own engineer
Flights, a hotel and travel days either side, and one of your process engineers is off the floor for most of a week to audit one supplier.
Singapore · Malaysia · Indonesia · Thailand
Independent supplier audits by auditors based in the region.
A network of experienced industrial quality professionals in Singapore, Malaysia, Indonesia and Thailand. Every auditor is checked against a published verification ladder before they’re proposed for an audit. One report format, and corrective actions tracked with you to closure.
In 30 seconds
What an audit looks like.
Reviewing the plan and documents, walking the line, recording findings, and the closing meeting where corrective actions are agreed.
Read the transcript
- Let’s review the audit plan.
- Can you show me your work instructions for this process?
- Yes, they are posted right here on the display.
- The measurement data meets all specifications.
- I will record this as a conformity.
- Overall, we found strong compliance. Just a few minor observations.
- Corrective actions look on track.
- The final report is complete. Continuous growth is our goal.
- Let’s focus on improvement. Keep up the great work.
What we are and are not
What we are
- A network of experienced industrial quality auditors, based in the region
- Second-party supplier audits and assessments, commissioned by you
- One report format, with severity set by written rules
- Independent of the supplier being audited
What we are not
- A certification body. We issue no certificates and claim no accreditation
- The decision maker. We recommend; you approve or reject the supplier
- Connected to any manufacturer, supplier or sourcing business
The problem
A supplier in Penang needs auditing. The usual routes each have a cost.
Use a certification body
Often priced and scheduled for certification work rather than supplier assessment, with longer lead times. The auditor may not know your process.
Find someone locally
Hard to confirm a certification is genuine. Often no written contract, no standard report format, and no one to escalate to if the audit falls short.
Many of the competent people already work in the region’s factories: plant quality managers and quality directors with long careers behind them. The difficulty is finding them, checking them, contracting them and comparing their reports.
How it works
From request to closed corrective action.
Our target is 5 to 12 working days from your request to a confirmed engagement.
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STEP 01
Tell us what you need
In plain English. “Audit my semiconductor supplier in Penang. Wire-bonded packages; we’re concerned about process control.” Country, site and dates are enough to start.
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STEP 02
We propose an auditor
You see each candidate by capability: level, certifications and their verification status, industry and process experience, and languages, with the reason they fit. Each one declares any conflict with the site before accepting.
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STEP 03
They audit on site
Where we have an auditor in the country, there’s no flight or visa. Where we don’t, the quotation shows the travel openly. Each finding is recorded against a requirement, with objective evidence.
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STEP 04
We track it with you
Our target is the report within five working days of the last audit day. We then review the supplier’s root-cause responses, send weak ones back with a reason, and track each finding until it’s closed with evidence. On-site verification visits are quoted separately.
Read the full audit method, from scoping and NDAs to closure.
Services
Supplier audit and assessment services.
Our launch services, each within the experience of our founding professionals. They become available as verification completes.
| Code | Service | Duration | Starting price |
|---|---|---|---|
| A1 | Supplier AuditQMS, process control and delivery capability against your requirements | 2–4 days | From S$1,800 |
| A2 | Process Audit — VDA 6.3A selected process scope or full P2–P7, rated and classified under VDA 6.3:2023 (4th edition) scoring rules | 3–6 days | From S$2,400 |
| A3 | QMS Audit of a SupplierSecond-party audit of a supplier’s system against ISO 9001, IATF 16949, ISO 14001 or ISO 13485, by a lead auditor. Not a certification audit | 3–5 days | From S$2,400 |
| A6 | CAPA Verification AuditReturn visit to check that corrective actions are in place and effective | 0.5–1.5 days | From S$600 |
| A7 | Internal Audit ServiceYour own internal audits against ISO 9001, IATF 16949, ISO 14001 or ISO 13485, by an independent qualified auditor, with records for your certification file | 2–4 days | From S$1,800 |
| B1 | Supplier QualificationFull new-supplier evaluation with a recommendation for your approval decision | 3–5 days | From S$2,600 |
| B2 | Factory AssessmentCapability, equipment, capacity and controls, for a sourcing decision | 2–3 days | From S$1,400 |
| B3 | QMS Gap AssessmentClause-by-clause gap register and closure plan before a certification audit: ISO 9001, IATF 16949, ISO 14001, ISO 45001 or ISO 13485 | 4–5 days | From S$2,600 |
| B4 | NPI Readiness AssessmentPFMEA, control plan, MSA and capability reviewed against gate criteria | 3–4 days | From S$2,400 |
| C1 | Root Cause Analysis / 8D SupportLead the investigation, or review a supplier’s 8D before you accept it | 1–5 days | From S$1,000 |
These are starting prices, not quotations. Each is our fee, including the auditor, for a typical scope at the shortest duration shown. Your quotation adds:
- Hotel and accommodation, at actual cost
- Transport to and from the site, including flights and ground transport, at actual cost
- Travel time to reach the site
- Your specific requirements: number of lines, shifts or processes, sample sizes, language needs, report format and timing
You agree the quotation before anything is booked. Hotel and transport are charged at actual cost, with no margin added. Prices exclude GST where it applies.
Guides: VDA 6.3 process audit, day by day · What a wire-bond process audit looks at
Typical findings
Under the radar
What auditors find on the floor
- 01
P6.4.3 · Measurement
A gauge past its calibration date, still in use
Seen by reading the label at the station, not the calibration register.
- 02
P6.2.1 · Control plan
Ball shear tested once a shift, not every two hours
Seen by comparing the test log with the control plan frequency.
- 03
P6.2.5 · Mix-up
Two lots on one cart, under one label
Seen by walking the work-in-progress racks between steps.
- 04
P6.1.5 · Change control
A sub-supplier changed without telling the customer
Seen by matching material certificates to the approved source list.
- 05
P6.2.3 · Special characteristics
A special characteristic not marked at the station
Seen in the work instruction the operator actually uses.
- 06
P6.5.3 · Problem solving
An 8D closed with no effectiveness check
Seen by asking for the data that shows the defect stopped.
- 07
P6.3.1 · People
Night shift missing from the training matrix
Seen by auditing a second shift, not only the day shift.
- 08
P6.2.4 · Nonconforming product
Rework done, but never recorded
Seen by tracing a reworked unit back through the records.
- 09
P5.6 · Storage
Expired material picked before newer stock
Seen by reading the dates on the shelf, not the stock system.
- 10
P6.4.1 · Access control
Machine parameters anyone can change
Seen by asking an operator who is able to edit the recipe.
- 11
P6.2.2 · Release
Last-part check skipped at shift change
Seen by being on the floor at the handover.
- 12
P6.2.1 · Reaction plan
A reaction plan nobody has ever used
Seen by asking what happened the last time a result went out of limits.
Typical findings, written for illustration. They are not from a real audit. In our reports, every finding cites its evidence and the requirement it fails. See a sample report.
Coverage
Local auditors cut travel cost.
A Singapore customer shouldn’t need to fly an auditor to a supplier in Batam or Penang. We’re building depth where the manufacturing is.
Singapore
Based in Singapore
2 auditors · in verification
Malaysia
Based in Penang
1 auditor · in verification
Indonesia
Based in Batam
1 auditor · in verification
Thailand
Based in Bangkok, Ayutthaya and Lamphun
2 auditors · in verification
Sites elsewhere in each country can be reached with travel added to the quotation.
If we don’t have a suitable auditor for your site, we’ll tell you, and offer an alternative: we can find and check one for you, or quote a cross-border auditor with the travel cost shown.
Verification & independence
Anyone can claim to be a lead auditor. We check.
Registration is open to any quality professional. Being proposed for an audit is not. Each claim on a profile is backed by a dated record of what was checked, and by whom.
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Registered
Email confirmed. Not listed, not offered work, not visible to any customer.
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Competency profile submitted
Industries, standards, technical competencies, process specialisms, languages and availability.
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Under verification
Identity document checked. Certificates confirmed with the bodies that issued them. Two professional references contacted. A competence interview held.
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Verified
All checks passed, with a level assigned by us rather than self-selected. Only now can a professional be proposed for an audit or offered an engagement.
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Verified and proven
Has completed engagements through the network, with reports accepted and delivery rated at or above our threshold.
TodayAll six of our auditors, the four founders and the two in Thailand, are going through these checks now. None has reached step 03 yet.
When a certification lapses
That professional stops being matched for that standard until the renewal is confirmed. We remind them 60 days before expiry.
Independent of the supplier being audited
We are not owned by, and earn nothing from, any manufacturer, supplier or component-sourcing business. Before accepting an engagement, every professional declares any link to the organisation being audited: current or former employment, a financial interest, or a family connection. Read the independence policy.
The deliverable
One report format, whoever audited and wherever.
Every finding carries the same structure, and severity is assigned by written rules rather than individual judgement, so audits by different people in different countries can be compared.
Illustrative exampleConstructed for this page. Not from a client audit.
Finding F-07
Major · Systemic
- Process area
- Wire bond — post-bond destructive monitor (ball shear)
- Requirement
- Control plan, ball shear line: test every 2 hours, 5 bonds per bonder. Reaction plan: hold all units bonded since the last conforming test.
- Finding
- Ball shear was tested once per shift instead of every 2 hours, on all three shifts, throughout the sampled period. All recorded results were within limits.
- Evidence
- Ball shear records for two bonders over seven production days: 21 of 21 shifts reviewed. Interview with the line technician (role only). Current control plan and reaction plan reviewed.
- Risk
- If bond strength drifted, up to one full shift of bonded units (about 8 hours) would be suspect, not 2 hours. The test is destructive, so suspect units can’t be screened later in the process.
- Product status
- Lots from the sampled period were identified and on hold at the time of audit. Had suspect product shipped, this finding would be raised as Critical.
- Response due
- Containment within 5 working days · root cause and corrective action within 15 · closure verified within 60 days
- Critical — safety risk, suspect product shipped, or a process out of control
- Major — a requirement not met in a way likely to cause an escape
- Minor — a single lapse in an otherwise working control
- Observation — a risk, not a nonconformity
VDA 6.3 process audits (A2) use VDA 6.3’s own question rating and A, B or C classification. The severity levels above apply to our other audit services.
See a complete illustrative report: scope, findings register, evidence, a rejected root cause and the closure tracker.
Every finding cites a requirement
And the objective evidence behind it. Anything without both is recorded as an observation, clearly separated from the findings.
Weak root causes are sent back
“Operator did not follow the procedure” describes what happened, not why the system allowed it. We return responses like this with a reason, and don’t mark the finding closed.
Disputed findings are re-checked
A senior reviewer who didn’t perform the audit re-checks the finding against the recorded evidence. If the evidence doesn’t support it, we withdraw it and explain why. If it does, it stands.
For quality professionals
Put your factory-floor experience to work, on your terms.
Open registration for quality engineers, certified auditors and process specialists in Singapore, Malaysia, Indonesia and Thailand.
- We find the work. No selling, no proposals, no chasing purchase orders.
- Planned payment terms: within 10 working days of your report being accepted, set out in your contractor agreement, and not dependent on whether the customer has paid us.
- You’re identified by a profile code, not your name. Your identity goes to a customer only once an engagement is confirmed and paid.
- You choose what you take. No obligation to accept any offer, and you remain free to work elsewhere.
- We handle the customer side. Contracting and invoicing with the customer are ours. You work as an independent contractor, not an employee.
Where we’re recruiting
- Thailand’s Eastern Economic Corridor — certified auditors in Chonburi or Rayong, ideally automotive or electronics. Our two Thailand auditors are based in Bangkok, Ayutthaya and Lamphun.
- Malaysia — more certified auditors in Penang, Kulim and the Klang Valley.
- EMS, SMT and PCBA — process specialists in any of the four countries.
Registering doesn’t guarantee work. Offers depend on customer demand in your region and field. Verification takes two to three weeks and includes an interview. When you register, we explain exactly how fees, payment and our margin work.
Register as a quality professionalQuestions
What buyers usually ask.
- Who would actually do the audit?
- You first see the auditor by profile code and capability: level, certifications and their verification status, industry and process experience, and languages. Their name and contact are shared once the engagement is confirmed and paid. Our founding auditors.
- How do you know they’re competent?
- We check identity, confirm certificates with the bodies that issued them, contact two references and hold a competence interview. All six of our auditors are going through these checks now. The verification steps.
- Are you independent?
- Of the supplier being audited, yes. We aren’t owned by, and earn nothing from, any manufacturer, supplier or sourcing business, and every auditor declares conflicts before each engagement. Independence policy.
- Do you issue certificates?
- No. We perform second-party and internal audits and claim no accreditation. If you need a certificate, we can prepare a site for its certification audit with a gap assessment.
- Do you cover Thailand?
- Yes. Two auditors are based in Thailand, covering Bangkok, Ayutthaya and Lamphun, and are going through verification now. For Chonburi, Rayong and the rest of the Eastern Economic Corridor, travel is added to the quotation.
- What does it cost?
- Starting prices are listed above. Your quotation adds hotel and transport at actual cost, travel time and your specific requirements, and you agree it before anything is booked.
- What if the supplier disputes a finding?
- A senior auditor who didn’t perform the audit re-checks it against the recorded evidence. Unsupported findings are withdrawn with an explanation; supported ones stand.
- Who decides whether to approve the supplier?
- You do. We report findings and a recommendation, review the supplier’s corrective actions, and track them with you until closed.
Get started
Tell us what you need audited.
We aim to reply within one working day. A quotation follows once we’ve confirmed the scope with you.
I need an audit
Use the request form. No account needed, about three minutes.
Start an audit requestOr email us with whatever you have. We’ll tell you what’s missing:
- Country and site location
- What the supplier makes
- The standard, if you know it (“not sure” is a fine answer)
- Your date window
- What you’re actually worried about
Ordering audits regularly? Create a free company account. No billing until an auditor accepts.
I’m a quality professional
Register online. It takes about five minutes to get started, and you can save and finish later.
Register as a quality professionalOr email a short note covering:
- Where you’re based, and how far you’ll travel
- Years in quality, and years auditing
- Audit certifications you hold, and their status
- Industries and processes you know properly
- Languages, and your realistic availability